REFUND POLICY

A LEGAL DISCLAIMER

The information provided on this page is intended to explain the Terms & Conditions for using the Aroma Infinity website. By accessing this website, browsing our products, placing an order, or contacting us through the website, you agree to follow these Terms & Conditions.

These Terms & Conditions apply to all visitors, customers, and business buyers using www.aromainfinity.ae. If you do not agree with any part of these terms, please do not use the website or place an order.

We recommend that these terms are reviewed by a qualified legal professional before publishing, especially for business, wholesale, or UAE compliance purposes.

REFUND POLICY - THE BASICS

Returns, exchanges, and refunds are handled according to our Refund Policy. Due to the nature of perfume and personal care products, returned items must be unused, unopened, and in their original packaging unless the product is damaged or incorrect.

We reserve the right to reject return or refund requests if the product has been opened, used, damaged after delivery, or does not meet the conditions stated in our Refund Policy.

For full details, please refer to our Refund Policy page.

WHAT TO INCLUDE IN THE REFUND POLICY

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much much more.